Web and Technical Content Developer
2020 - 2021
Altium
- Designed and developed education.upverter.com to help schools teach STEM courses in their remote classrooms.
- Designed and developed the upverter.com marketing page to help rebrand and pivot the web-based CAD tool. After pivoting and launching the upverter.com campaign and rebrand, the tool saw a 500% increase in top-funnel conversions.
- Managed and mentored groups of students—design and digital marketing interns—on a semesterly basis, up to two team members at once.
- Rolled out to over 2000 students in the USA, Canada, the UK, and India within three months of launching the education.upverter.com program.
- Won two gold awards at the Stevie American business awards within six months of launching the education.upverter.com program.
Technologies: Agile UX, Sketch, Figma, Content Management Systems (CMS), Web App Design, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, Shopify, WordPress, Dashboard Design, eCommerce, Information Architecture (IA), Web Development, Product Design, eCommerce UX, Typography, InVision, Webflow, Writing & Editing, System Design, CSS, HTML, Learning Management Systems (LMS), User Experience (UX), Interaction Design (IxD), Social Media Marketing (SMM), Digital Brand Identity, Leadership, Design Leadership, Interactive Prototypes, Prototyping, User Testing, User-centered Design (UCD), B2B, Heuristic Analysis, Service Design, UI Branding, Visual Design, App Design, Consulting, Style Guides, Consumer Products, Education Technology (Edtech), Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, UX Audits, Web Design, Landing Page Design
Shopify Developer
2020 - 2020
Emily Carr University of Art and Design
- Developed an Etsy-like marketplace for a student art sale platform.
- Sold over $40,000+ in the first seven days of sale.
- Onboarded 200+ users onto the platform and organized 600+ artworks using a tag method.
- Worked as Shopify developer and UX consultant on the project, being the sole practitioner from conception through completion of the sale.
Technologies: Responsive Web Apps, Wireframing, UI Design, UX Design, UX Documentation, Shopify, Dashboard Design, eCommerce, Agile UX, Information Architecture (IA), Web Development, Product Design, eCommerce UX, Typography, InVision, Webflow, System Design, Content Management Systems (CMS), CSS, HTML, User Experience (UX), Interaction Design (IxD), Social Media Marketing (SMM), Figma, Digital Brand Identity, Leadership, Design Leadership, Interactive Prototypes, Prototyping, User-centered Design (UCD), Visual Design, App Design, Consulting, Style Guides, Consumer Products, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design, Landing Page Design
Akinox Health Technologies
- Provided design direction and UX audit of telemedicine platform designed for remote telemedicine in the province of Quebec Canada.
- Provided HTML prototypes for numerous screens in telemedicine platform for referral workflow between clinicians at different hospitals for sleep apnea diagnosis and treatment.
- Provided journey maps for multiple application trajectories including eConsult, patient transfer, and sleep apnea treatment.
Technologies: Sketch, Webflow, CSS, HTML, Figma, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, Dashboard Design, Agile UX, Information Architecture (IA), Web Development, Product Design, Typography, InVision, HIPAA Compliance, Telemedicine, System Design, Content Management Systems (CMS), Electronic Medical Records (EMR), Health, User Experience (UX), Interaction Design (IxD), Healthcare, Telemonitoring, Healthcare Management Systems, Interactive Prototypes, Prototyping, User-centered Design (UCD), Heuristic Analysis, Visual Design, Consulting, Style Guides, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
ICAN Notes EHR
- Provided UX audit of a platform for therapists and behavioral intervention specialists to track and document patient history.
- Generated an HTML and CSS style guide for the development team that provided a concise set of elements to develop the product.
- Provided InVision prototypes to accompany stories documented in Jira in weekly agile design sprints.
- Delivered prototyped interaction for the core note-taking feature of the application.
- Did streamline signup and onboarding with full adherence to HIPAA privacy guidelines.
Technologies: Webflow, InVision, Sketch, Figma, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, WordPress, Dashboard Design, Agile UX, Information Architecture (IA), Web Development, Product Design, Typography, HIPAA Compliance, Telemedicine, System Design, Content Management Systems (CMS), Electronic Medical Records (EMR), Health, CSS, HTML, User Experience (UX), Interaction Design (IxD), Healthcare, Telemonitoring, Healthcare Management Systems, Interactive Prototypes, Prototyping, User-centered Design (UCD), Heuristic Analysis, UI Branding, Visual Design, Consulting, Style Guides, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
Design and Marketing Director
2018 - 2019
ScopeMedia
- Launched Simile AI app suite on Shopify app store, and helped grow support to over 2000 storefronts in six months.
- Created and launched Simile AI Suite for Shopify with a user acquisition funnel consisting of paid Facebook, Instagram, and Adwords media as well as product introduction videos.
- Designed the UX for an AI-powered fashion recommendation kiosk for retail spaces.
- Designed the UX for an AI-powered fashion recommendation app for iPad.
- Designed, developed, and launched scopemedia.com using Webflow.
- Implemented user journey tracking using Google Analytics Conversion Goals.
- Managed design team of around four designers and content producers acting as design and marketing director.
Technologies: Webflow, JavaScript, CSS, HTML, WordPress, InVision, Sketch, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, Shopify, Dashboard Design, eCommerce, Agile UX, Information Architecture (IA), Web Development, Product Design, eCommerce UX, Typography, Writing & Editing, System Design, Content Management Systems (CMS), User Experience (UX), Interaction Design (IxD), Social Media Marketing (SMM), Figma, Digital Brand Identity, Design Leadership, Interactive Prototypes, Prototyping, User Testing, User-centered Design (UCD), B2B, Heuristic Analysis, UI Branding, Branding, Visual Design, Logo Design, App Design, Consulting, Style Guides, Consumer Products, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design, Landing Page Design
CBRE
- Helped provide proof of concept prototypes to the Hana Workspaces team using Nexudus workplace management CMS.
- Developed MVP of Nexudus CMS using CBRE branding for presentation to key C-suite stakeholders.
- Provided CSS design system for use with Nexudus CMS components.
Technologies: Sketch, CSS, HTML, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, Agile UX, Information Architecture (IA), Web Development, Product Design, eCommerce UX, Typography, InVision, Webflow, System Design, Content Management Systems (CMS), User Experience (UX), Interaction Design (IxD), Figma, Interactive Prototypes, Prototyping, User-centered Design (UCD), B2B, Visual Design, App Design, Consulting, Style Guides, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
UX Design | Front-end Developer
2018 - 2018
Caera Health
- Designed and helped to implement UI for patient support platform for mental health professionals.
- Completed competitive analysis of patient engagement tools and illustrated competitive landscape.
- Mapped customer journey throughout care plan creation and monitoring.
- Worked with clinical advisors to refine scheduling and workshop user flows.
- Worked to facilitate A/B test-driven design process.
- Built company's website on the WordPress framework.
Technologies: User Interface (UI), SCSS, InVision, Sketch, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, WordPress, Dashboard Design, Agile UX, Information Architecture (IA), Web Development, Product Design, eCommerce UX, Typography, HIPAA Compliance, Telemedicine, System Design, Content Management Systems (CMS), Electronic Medical Records (EMR), Health, CSS, HTML, User Experience (UX), Interaction Design (IxD), Figma, Healthcare, Telemonitoring, Healthcare Management Systems, Digital Brand Identity, Interactive Prototypes, Prototyping, User-centered Design (UCD), Heuristic Analysis, UI Branding, Mobile First, Branding, Visual Design, Logo Design, App Design, Consulting, Style Guides, Consumer Products, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
UX Designer and WordPress Developer
2017 - 2018
myMedEd
- Helped to build a new brand and WordPress website for the company.
- Built four registration websites for medical education conferences using WordPress for myMedEd's clients.
- Developed a new logo and brand guidelines for the client.
Technologies: Sketch, WordPress, Responsive Web Apps, Wireframing, UI Design, UX Design, UX Documentation, Agile UX, Information Architecture (IA), Web Development, Product Design, Typography, InVision, HIPAA Compliance, Telemedicine, System Design, Content Management Systems (CMS), Electronic Medical Records (EMR), Health, CSS, HTML, User Experience (UX), Interaction Design (IxD), Figma, Healthcare, Telemonitoring, Healthcare Management Systems, Interactive Prototypes, Prototyping, User-centered Design (UCD), Branding, Visual Design, Logo Design, Consulting, Style Guides, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
UX Design Strategist
2016 - 2018
Reliq Health Technologies
- Developed proof of concept prototypes on a weekly basis for team review for iOS Android and Web.
- Collected round table feedback from clinical advisors on a weekly basis.
- Strategized file hand-off and workflow for efficiency in the product development lifecycle.
- Acted as product and features expert during the product development process.
Technologies: InVision, Sketch, Figma, Responsive Web Apps, Wireframing, UX Research, UI Design, UX Design, UX Documentation, Dashboard Design, Agile UX, Information Architecture (IA), Web Development, Product Design, eCommerce UX, Typography, Webflow, HIPAA Compliance, Writing & Editing, Telemedicine, System Design, Content Management Systems (CMS), Electronic Medical Records (EMR), Health, CSS, HTML, User Experience (UX), Interaction Design (IxD), Healthcare, Telemonitoring, Healthcare Management Systems, Digital Brand Identity, Design Leadership, Interactive Prototypes, Prototyping, User Testing, User-centered Design (UCD), B2B, Heuristic Analysis, Service Design, UI Branding, Mobile First, Branding, Visual Design, Logo Design, App Design, Consulting, Style Guides, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
Noratek Solutions
- Conducted UX and Heuristics Audit of city inspection application.
- Wireframed and prototyped mobile applications using native IOS and material design guidelines.
- Developed a staged update strategy that first builds a live wireframe MVP for testing, and later to a fully polished UI.
- Developed typographic style with a focus on readability and accessibility to fulfill user needs.
Technologies: InVision, Sketch, Responsive Web Apps, Wireframing, UI Design, UX Design, UX Documentation, WordPress, Dashboard Design, Agile UX, Information Architecture (IA), Web Development, Product Design, Typography, System Design, Content Management Systems (CMS), CSS, HTML, User Experience (UX), Interaction Design (IxD), Figma, Interactive Prototypes, Prototyping, User-centered Design (UCD), B2B, Heuristic Analysis, UI Branding, Visual Design, Consulting, Style Guides, Consumer Products, Mockups, Responsive Web Design (RWD), UX Wireframes, User Flows, Web Design
UX Design Researcher
2014 - 2016
Emily Carr University of Art + Design Health Design Lab
- Collaborated with numerous health authorities across BC to identify touchpoints that could be improved in an effort to increase patient satisfaction.
- Led prototyping efforts for interaction design projects.
- Presented to more than thirty feedback and patient advocacy groups, and engaged them in design research workshops.
- Designed a simple survey tool that would display satisfaction results to staff members.
- Led a design research seminar with 150 clinicians and patient advocates, then collating the research into a presentation outlining key concepts with prototypes in 24 hours.
- Conducted literary review of patient-centered care initiatives.
- Contributed to annual publication delivered to senior project stakeholders.
- Developed concepts for acceptance testing within hospitals in Vancouver, Canada.
- Managed the development a dynamic feedback app, with a team I assembled online.
Technologies: InVision, Sketch, Wireframing, UX Research, UI Design, UX Design, UX Documentation, WordPress, Agile UX, Information Architecture (IA), Web Development, Product Design, Typography, System Design, Content Management Systems (CMS), Electronic Medical Records (EMR), Health, CSS, HTML, Responsive Web Apps, User Experience (UX), Interaction Design (IxD), Figma, Healthcare, Telemonitoring, Healthcare Management Systems, Digital Brand Identity, Interactive Prototypes, Prototyping, User Testing, User-centered Design (UCD), Heuristic Analysis, Service Design, Visual Design, Style Guides, Mockups, UX Wireframes, User Flows