![Image of Getting Started in AI Product Management publication](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Fcomponents%2Fblog_post_page%2Fcontent%2Fcover_image_file%2Fcover_image%2F1311051%2Fpart1_Blog-f792880b52436d77210c3f6a3f5506bd.png&width=768)
Mayank Mittal
Verified Expert in Product Management
Product Manager
Mayank excels in building innovative products with a strong focus on product-market fit. He brings in 14+ years of experience building products for BCG, Toyota, GE, Emirates, and Kraft Heinz. Mayank has also launched two startups in IoT and AI space and has mentored several other startups. Also, he is the author of a best-selling book on product management. He excels in building product strategies and teams and executing strong Agile-based delivery through robust go-to-market strategies.
Project Highlights
Expertise
Work Experience
Product Lead
BCG
- Led a product strategy from inception for one of the world's largest telecom providers.
- Proposed a new fintech unit for one of the largest banks.
- Helped formulate a state-of-the-art concept for a traveling agency.
Product Owner and Business Analyst
Woven Planet Holdings, Inc. - Main
- Collaborated with senior executives to build a product roadmap. There was a merger between three entities that entailed integration between processes and systems.
- Identified more than 30 as-is processes and detailed several process integrations. I also onboarded several IT tools.
- Helped in standardizing the onboarding process for all employees across entities.
Product Lead
Toptal Client
- Created and implemented a digital strategy to enable a Fortune 100 client to unlock a billion-dollar digital opportunity. It involved ideation, product discovery, MVP build, and aligning senior management to the organization's strategic vision.
- Implemented a cross-functional team to discover more than nine digital opportunities aligned with the overall corporate strategic initiative. The team skills involved research, marketing, design, and technical development.
- Completed two products, including roadmaps and working MVPs launched to market. The MVPs included finalizing the right problem and customer, prioritizing product features, and creating development and design sprints to execute MVP built.
- Enabled an Agile and jobs-to-be-done format to establish a value-led digital development.
Founder
Raha
- Incepted and built a team to launch an AI-driven eCommerce marketplace to disrupt GCC's beauty and wellness industry.
- Onboarded clients and added more than $1 million worth of inventory.
- Launched digital marketing campaigns on Google and Facebook to drive install campaigns.
Product and Innovation Lead
KPMG
- Strategized and implemented the innovation vertical for a large Saudi-based insurance entity, which involved a maturity assessment of their current state and determining 'to-be' states through various workshops to align several stakeholders.
- Assessed product offerings and customer segments to devise an actionable voice of customer (VOC) strategy for the largest retailer within the UAE.
- Strategized the internal innovation lab to highlight key offerings to KPMG clients.
Product and Innovation Lead
Emirates Group
- Acted as an advisor to the CTO to drive organization-wide innovation strategies, which resulted in multi-million dollars in added revenue, cost avoidance, and increased brand perception.
- Developed and steered over seven product visions and roadmaps to drive over 150% of annual growth across business units, aligning with their business objectives. Applied Agile and Lean startup methodologies across all products.
- Built and managed a robust ecosystem comprising startups, academia, and large corporates to run innovation engagements as an autonomous entity.
- Created digital innovation strategies for several business units by assessing their as-is states and determining to-be states through a series of design thinking workshops.
- Built an AI web application to predict sales and identify the right incentives for B2B partners liable for improving sales performance.
- Constructed interactive games and VR products to promote an innovative travel agency company.
Co-founder
Arrive Systems
- Acquired funding and led the startup from idea to product-market-fit to multi-million dollars in ARR.
- Recruited and led high-performing and diverse teams (30+ FTE) of product managers, engineers, sales, marketing, and customer experience across Dubai, India, China, and the US.
- Developed product portfolios based on customer segmentation to enable 250%+ annual sales across 4+ geographies.
- Handled go-to-market strategy, including pricing, customer segmentation, marketing campaigns, and support to provide global rollouts.
Product Manager
General Electric
- Defined strategic roadmaps, budgeting, and timelines. Built a team of more than 40 people across the US, India, and China for program execution and delivery with a budget of $4 million.
- Grew the customer base of existing GE clients by more than 100%.
- Deployed various enhancements to improve the customer experience, including improving system performance by 40%, shortening customer feedback loop, defining SLA metrics, implementing FAQs, and integrating advanced web analytics.
- Created an award-winning Big Data IoT web application that ingested millions of data records and provided predictive solutions for B2B customers through complex algorithms and strong visualization techniques.
Project History
AI Marketplace to Disrupt Beauty and Wellness Industry
http://www.getraha.comSince inception, company boasts a 30% increase in customers monthly; added $100,000+ in inventory and maintains a CAC less than $2.
Startup for Building Hardware and Software Solution for Smart Buildings
http://www.arrivesys.comIncepted and launched hardware and software IoT solutions for optimizing energy utilizations to enable smart buildings.
This service was provided through SaaS-based managed services and on-premise solutions, resulting in multi-million dollars in revenue, including ARR.
Additionally, enabled a B2B go-to-market strategy to sell the products across four different geographic regions.
Innovation Unit for Large Organization to Launch 10+ Apps
Incepted and implemented an organization-wide innovation strategy to enable a framework to incorporate the latest tools, collaborate with startups and corporations, and ensure everyone is able to execute innovation.
Hence, I helped in the formulation and execution of a strategy where we scouted for innovation ideas through design thinking and ideation workshops and executed those ideas through a robust ecosystem comprising of startups, incubators, universities, and other corporates.
Funding and governance were streamlined through a board that was cyclic in nature and comprised of C-level executives from different business units.
Unlocked $1B Opportunity Through the Launch of an Innovation Unit
Led the digital strategy for Kraft Heinz, a Fortune 100 company, to unlock a billion-dollar opportunity. Incepted the team and created over nine products strategy in alignment with strategic objectives and goals.
Big Data IoT App for the World's Largest Locomotive Entity
Led the transformation of a legacy application to one of the world's most innovative revenue-generating customer-facing IoT application within the locomotives industry.
World Most Innovative Tourism Super App
Conceptualized and strategized the worlds most innovative tourism app including AI, payments, CX, etc, with the worlds biggest tourism entity.
Other Experience
![Image of Getting Started in AI Product Management publication](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Fcomponents%2Fblog_post_page%2Fcontent%2Fcover_image_file%2Fcover_image%2F1311051%2Fpart1_Blog-f792880b52436d77210c3f6a3f5506bd.png&width=768)
![Image of How to Build AI Product Strategies and Teams publication](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Fcomponents%2Fblog_post_page%2Fcontent%2Fcover_image_file%2Fcover_image%2F1312198%2FUntitled-e0a6cff9d2586036dbd5e079ac37a04a.png&width=768)
How to Build AI Product Strategies and Teams
![Image of Building an AI Product? Maximize Value With an Implementation Framework publication](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Fcomponents%2Fblog_post_page%2Fcontent%2Fcover_image_file%2Fcover_image%2F1312195%2FUntitled-a0d677e7df6c32657af2f6e497797f95.png&width=768)
Building an AI Product? Maximize Value With an Implementation Framework
Education
Master's Degree in Information Technology
Carnegie Mellon University - Pittsburgh, PA, USA
Bachelor's Degree in Information Systems
RV College of Engineering - Bangalore, India
Certifications
Scaled Agile for Enterprise
Scrum.org
Green Belt
The Council for Six Sigma Certification
Certified Scrum Master
Scrum Alliance
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring